Documentation

Catalogue

Suppliers

Manage your supplier directory and link products to the right supplier.

Adding a supplier

  1. Go to Suppliers in the sidebar.
  2. Click New supplier in the top-right corner.
  3. Fill in the supplier details (see field descriptions below).
  4. Click Save supplier.

You can also create a supplier on the fly while editing a product — click the supplier field on the product detail page and type a new supplier name.

Supplier fields

Basic details

  • Company name— the supplier's trading name. Required.
  • Contact name — the main point of contact at the supplier.
  • Email address — used when sending purchase orders directly from Salync.
  • Phone — optional. Stored for reference.
  • Website — optional. Stored for reference.
  • Address— the supplier's postal address. Included on purchase order PDFs.
  • Notes — internal notes visible only to your team. Useful for recording ordering instructions, preferred communication methods, or discount terms.

Ordering terms

  • Lead time (days) — the typical number of calendar days between placing an order and receiving stock. Displayed on purchase orders and used in reorder recommendations. For example, enter 7 for a supplier who delivers within a week.
  • Minimum order quantity (MOQ) — the smallest quantity the supplier will accept per order line. Salync shows a warning on a purchase order line if the quantity is below the MOQ.
  • Minimum order value (MOV) — the minimum total order value the supplier requires. Displayed as a reference on the purchase order.
  • Payment terms — free-text field for recording your agreed payment terms. Common values: Net 30, Net 60, Pro forma, Cash on delivery. This is informational only — Salync does not send payment reminders.
  • Currency — the currency your supplier invoices in. Defaults to GBP (£). Purchase orders to this supplier will be displayed in this currency.
Tip:Accurate lead times help you plan ahead. If you set a low stock threshold on your products and track your supplier's lead time, Salync can surface which products need ordering before they run out.

Linking products to a supplier

You can link a product to a supplier in two ways:

  • From the product — open a product, scroll to the Sourcing section, and select a supplier from the dropdown. You can also enter the supplier's own reference code for this product (their part number or catalogue code).
  • From the supplier — open a supplier record, go to the Products tab, and click Link products. Search for products and add them in bulk.

A product can be linked to multiple suppliers (for example, a primary supplier and a backup). When creating a purchase order, you choose which supplier to order from.

Supplier performance report

On the Growth and Pro plans, the Supplier performance report shows average lead time versus actual delivery time, order count, and total spend per supplier. This helps you identify unreliable suppliers and negotiate better terms.

Deleting a supplier

You can delete a supplier from their record page. Deleting a supplier does not delete the products linked to them, but those products will no longer have a supplier assigned. Any historical purchase orders from that supplier are retained.

Note: You cannot delete a supplier who has open (non-cancelled) purchase orders. Cancel or receive all outstanding POs before deleting the supplier.

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