Products

Creating a product

Go to Products in the sidebar and click New product in the top-right corner. The new product form opens with the following sections:

Core fields

• Product name — the internal name for this product. This is what you and your team will see inside Salync. It does not have to match the listing title on any channel.
• SKU — your stock-keeping unit code. Must be unique across your catalogue. If left blank, Salync generates one automatically in the format SKU-000001.
• Barcode — EAN-13, UPC-A, Code 128, or any other barcode string. Used for label printing and stock lookups. You can leave this blank and add it later.
• Brand — optional. Used for filtering and reporting.
• Category — optional, free-text or chosen from your existing categories. Useful for organising a large catalogue.
• Description — internal product notes or the default listing description used when publishing to channels.

Pricing fields

Salync tracks three separate price points per product:

• Cost price — what you pay per unit to your supplier (excluding VAT and shipping). Used in stock valuation and margin reports. This is not shown to customers.
• Sale price — the price you intend to sell at. This is the price pushed to sales channels by default, unless you override it per channel.
• RRP(Recommended Retail Price) — the manufacturer's suggested retail price. Optional, but used in stock value reports to show potential retail value alongside cost value.

Status

Every product has one of four statuses:

• Active — the product is live in your catalogue and can be listed on channels.
• Draft — the product is saved but not yet ready to publish. Drafts are excluded from channel listings.
• Archived— the product is no longer sold but is kept for historical reporting purposes. Archived products do not count toward your plan's SKU limit.
• Discontinued — similar to archived, but signals to your team that the product line is permanently ended. Any active channel listings are automatically ended when a product is discontinued.

Bulk import via CSV

If you have an existing catalogue in a spreadsheet, you can import it in bulk rather than entering products one by one.

1. Go to Products → Import and click Download template. Open the CSV in Excel or Google Sheets.
2. Fill in each row with your product data. The columns map directly to Salync's product fields. Required columns are name and sku. All other columns are optional.
3. Save your file as CSV (UTF-8 encoding) and return to Salync.
4. Drag your CSV onto the upload area or click Browse files. Salync will validate your file and show a preview of the rows to be imported.
5. Review any warnings (such as duplicate SKUs or invalid barcodes) and click Confirm import.

Searching and filtering

The Products list supports full-text search across product name, SKU, and barcode. Use the search bar at the top of the list to find products instantly.

Use the filter panel on the right to narrow results by:

• Status (Active, Draft, Archived, Discontinued)
• Category
• Brand
• Supplier
• Low stock (products at or below their reorder threshold)
• Has variants / no variants

Filters can be combined. The active filter count is shown as a badge on the filter button so you always know when a filter is applied.

Bulk editing

Select multiple products using the checkboxes on the left of the list, then click Bulk edit in the toolbar that appears. You can update the following fields across all selected products at once:

• Status
• Category
• Brand
• Sale price (set or apply a percentage change)
• Supplier

Archiving and discontinuing products

When a product is no longer being sold, archive it rather than deleting it. Archived products are hidden from the default product list but are retained in your account for historical reporting, audit logs, and purchase order history.

To archive a product, open it and change the Status field to Archived. To view archived products, apply the Archived status filter in the product list.

Related pages